1. We prioritize the safe delivery of your products and collaborate exclusively with reputable national courier services. Due to the unique craftsmanship of each artisan, shipping times may vary accordingly.

2. Our courier partners deliver shipments from Monday to Saturday, between 9am and 7pm, excluding public holidays and Sundays. Please note that delivery times may be affected by unforeseen circumstances such as weather conditions, strikes, and other factors beyond our control.

3. Changes to your address can only be accommodated before your order has been shipped. Address modifications are feasible only if the new location is within the same state

4. Once your package is dispatched, we will promptly email you with the tracking details for your convenience.

5. Shipping and Delivery Times:
Domestic Shipping: 5-10 working days.
International Shipping: 15-20 working days.
Delivery times are estimates and can vary based on your location and the carrier. We are not responsible for delays caused by weather, natural disasters, or other circumstances beyond our control.

Cancellations

Cancellation requests will be accepted strictly within 4 hours of placing the order only.